Automatically after booking you receive the copy of the reservation request and the smartphone ticket in your email. In the ticket you will find all the details, amount paid, amount pending, tour and contact information.

We are constantly observing the weather conditions, and if they do not allow us do the tour that you have booked to take place, we will postpone it to another day that we have availability, without extra charges.

Sunside Travel is the leading company in terms of excursions and tours in Punta Cana. With an enviable customer service, our clients are very satisfied at the end of the activities they contract with our team.

On our page it is always easy to book for someone else. You only need to indicate the person who is going to the activity for the reservation to be made correctly. We can even make a certificate for either the newlyweds or any particular person you want.

Online payment: when using our automated reservation system, all payments are processed through PayPal or Stripe, which also allows secure payments with all major credit or debit cards. Payment in cash or bank transfer upon arrival at the activity, when booking online you can select the option Pay in Cash. We can also customize a partial payment via bank transfer and then you can pay the remaining amount upon arrival.

On our page we have a secure and encrypted online payment system against fraud without saving your card information. Payment Methods

To ensure your reservation, you will only have to pay a small part by contacting us through the reservations department or by sending us an email to info@sunsidetravel.com and the rest is paid on the day of the event or excursion.

Our Office is located in the Punta Cana Professional Center, it is a building for corporate use that stands out for its differentiating elements focused on modernity, exclusivity and dynamism, its location is strategic taking into account that the Airport is only two (2) minutes away. Punta Cana International, a few kilometers from the renowned Punta Cana Resort & Club and a short distance from the access road to the Utopist del Coral and Blue Mall Punta Cana.

Yes, you will receive the confirmation by mail within 24 hours of your reservation, with all the details and instructions and our contact information.

You can pay without having a PayPal account. If you do not have it, you will be automatically redirected to a secure page where you can enter your credit card information, you can also pay via bank transfer or in cash upon arrival at the activity.

Our tours are normally for the whole family, but there are adventure activities that have a minimum age requirement between 3 and 6 years old. All children under 14 must be accompanied by an adult.

In most excursions security reasons are not accepted: pregnant women, people with disabilities to perform physical activities, people with severe heart or respiratory problems.

We use motorized catamarans. Due to our location, we can navigate smoothly and slowly so that you can enjoy the ride and the beautiful view.

Yes, the catamarans have a bathroom on board. We must bear in mind that due to the pumping system we cannot throw the paper in the toilet.

The legal age for alcohol consumption in the Dominican Republic is 18 years old. All children under 14 must be accompanied by an adult.